Checkout doesn't end when someone leaves.
A live-inventory cross-sell at checkout, then a closed loop the moment a cart is abandoned: a recovery page holding the exact items, a push notification on your delay, and a dynamic email built from that shopper's real session. One loop, not three vendors.
Papaya Pre-Roll
In stock · Midtown
Blue Dream Cart
In stock · Midtown
Mint Chew 10pk
In stock · Midtown
Interface example. Content shown is illustrative.
At checkout
A smarter cart.
The checkout cross-sell carousel is pulled from live inventory and configured per location, so a shopper buying from one store never sees something another store happens to stock. Turn on the automatic mode and suggestions are built from what is already in the cart.
- Products come from current, in-stock inventory — not a static list.
- Configurable per location so every store merchandises its own checkout.
- Automatic cart-based mode suggests items that match what's already in the basket.
Deal unlocks and loyalty carry through from personalization & loyalty.
Papaya Pre-Roll
In stock · Midtown
Blue Dream Cart
In stock · Midtown
Mint Chew 10pk
In stock · Midtown
Interface example. Content shown is illustrative.
Cart recovery
When they leave, the story isn't over.
Three things fire in order, and they all point at the same cart. Nothing is retyped, nothing is rebuilt, and the shopper lands back exactly where they stopped.
The recovery page
An on-site page that renders the exact items the shopper left behind, ready to add back in a tap, with a new-arrivals rail underneath to give them a second reason to come back.
- Their real cart, item for item
- New arrivals rail below
- One tap back into checkout
The push notification
A push fires after the delay you set, straight to the shopper's subscribed device, deep-linking into the recovery page rather than dropping them on the homepage.
- Delay is yours to configure
- Deep links to the recovery page
- Reaches mobile without an app store detour
The dynamic email
A fully dynamic abandoned-cart email populated with the real product photos, names, and prices from that shopper's session — not a generic 'you left something behind' note.
- Built from the actual session
- Your branded template
- Links back to the recovery page
Still in your cart
New arrivals
Just landed
Just landed
Just landed
Interface example. Content shown is illustrative.
All three point at one cart
Because the recovery page, the push, and the email read from the same session, a shopper who clicks any one of them sees the same basket. The email side is built in the same catalog-aware editor described on the CRM & Marketing Automation page.
Interface examples on this page are illustrative.
One system
One system, not three vendors.
Most storefronts get here by bolting a cart app to a push tool to an email platform — three logins, three bills, and three places for the data to fall out of sync. In Buddy the cart, the notification, and the email are the same product reading the same record.
One record per session
The cart the shopper left is the cart every message references — no export, no sync job.
Location aware
Cross-sell and inventory respect the store the shopper is actually ordering from.
Nothing to stitch together
No cart app, no separate push service, no third-party email vendor to wire up.
Timing you control
Set the delay before each step so the follow-up matches how your customers actually shop.
See how it fits the wider retail platform on For Retailers.
FAQ
Questions about checkout and cart recovery.
How long after abandonment does recovery trigger?
You set the delay. The push notification fires after the wait you configure, and the abandoned-cart email follows on its own schedule, so a shopper who steps away for ten minutes isn't treated the same as one who left yesterday.
Does cart recovery work on mobile?
Yes. The recovery page is built for phones, push notifications reach subscribed mobile devices, and the abandoned-cart email renders on mobile clients — the same loop regardless of where the cart was started.
Can I customize the messaging?
Yes. The recovery email uses your own branded template and the push copy is yours to write. The product blocks inside stay dynamic, so the wording is yours while the items, photos, and prices come from the shopper's actual session.
Where do the checkout cross-sell products come from?
Live inventory. The carousel is configurable per location and can run in an automatic mode that suggests items based on what's already in the cart, so nothing surfaces that the store can't actually fulfill.
Is cart recovery included or does it cost extra?
It is included. The recovery page, push notifications, and the dynamic abandoned-cart email are part of the platform — there is no separate cart app, push tool, or email vendor to buy.
Close the loop
See a cart come back.
Book 30 minutes and we'll walk the full loop — checkout cross-sell, recovery page, push, and the dynamic email.