Powerful Features to Grow Your Cannabis Business

Buddy empowers dispensary owners to manage a dynamic e-commerce website with precision and control. Our Page Manager tool allows you to effortlessly create, organize, and optimize every aspect of your site. With seamless integration and robust customization, you can take your dispensary’s digital presence to the next level.

How We Make Customization Easy

At Buddy, we understand that every dispensary has its unique needs. With Dutchie integration, a powerful page builder, and flexible templates, we make it easy for you to take control of your e-commerce website without the need for an agency. No hidden fees or complicated processes — just simple, effective tools to build your business.

Customer Experience

Ensure your customers receive the best online experience. From search to checkout, Buddy’s user-friendly design tools allow you to customize every part of their journey.

Scalability and Growth

Buddy’s tools are designed to grow with your business. Whether you’re managing one dispensary or multiple locations, our CMS ensures your brand is optimized for growth, with SEO features tailored to attract more traffic.

Easy-to-Use Design Tools

Effortlessly make changes to your site with our drag-and-drop editor. Modify layouts, switch themes, and control your site’s design, all without needing technical expertise.=

Experience the Benefits of These Essential Features

Explore the various website template options to create a blog that best represents your brand. Each template can be customized to fit your style of storytelling.

Easy Navigation

Provide a smooth shopping experience with intuitive site layouts that guide your customers seamlessly from product search to checkout.

Customer Management

Keep track of customer interactions and preferences. With detailed profiles and communication history, you can personalize every engagement.

Shopping Preferences

Cater to your customers’ specific preferences, allowing them to browse and shop in ways that are most convenient to them.

Separate Brand Pages

Customize individual brand pages, showcasing each brand’s unique story and products with ease.

CTA and Promotional Banners

Maximize conversions with call-to-action banners and promotional spots across your site, fully customizable to fit your campaigns.

Product Reviews

Unified Crowed Sourced Product Reviews.

Live Chat

Engage with customers in real-time, providing instant support through Buddy’s integrated live chat feature.

Save for Later

Let your customers save their favorite items for future purchases, enhancing their shopping experience and increasing return rates.

Push Notifications

Keep customers informed with real-time notifications about new products, promotions, and updates.

Operational Efficiency

Buddy’s suite of tools is designed to improve your operational efficiency, allowing you to focus on growth without the hassle of managing multiple platforms.

• Live Chat and Support Ticket Features

Provide superior customer service with Buddy’s live chat and support ticket systems. Automatically manage inquiries and prioritize high-value customers.

• Smart Deals AI Functionality

Use AI-driven smart deals to automatically push stale products or highlight popular items to boost sales and optimize inventory.

• Analytics and Reporting

Track sales, engagement, and customer behavior in real-time. Generate automated reports to make informed decisions and improve daily operations.

Marketing and Branding

With Buddy, marketing your dispensary has never been easier. Our visual CMS, data insights, and advanced marketing features let you create targeted campaigns that increase customer loyalty and drive sales.

• Visual CMS

Customize your site with ease using our visual CMS, allowing you to modify your branding, content, and layout on the go.

• Data Insights

Leverage data insights to make smarter decisions. Understand customer behavior, track product performance, and adjust your marketing strategies accordingly.

• Ready Templates

Launch your site faster with Buddy’s pre-built templates, fully customizable to reflect your brand’s unique identity.

• User Experience Improvements

Deliver a seamless shopping experience with optimized navigation, personalized product recommendations, and smart search features.

• Push Notifications

Engage customers with real-time notifications about deals, product restocks, and more, directly to their devices.

Frequently Ask Question

How quickly can I launch my Buddy store?

With Buddy, you can launch your online dispensary in less than 24 hours, especially if you’re using a qualifying POS system like Dutchie Plus. Our system streamlines the setup process so you can start taking orders immediately.

Can I customize my Buddy store?

Yes! Buddy offers a wide range of customization options, including ready-made editable templates, customizable search pages, deal pages, and the ability to adjust colors, fonts, and more to match your brand identity. No coding or agency support is required.

Do I need a POS system to use Buddy?

Yes, Buddy requires integration with a qualifying POS system to work seamlessly. One of our key integrations is with Dutchie, which syncs your product listings, orders, and customer data to ensure a smooth online operation.

What is the process to get started with Buddy?

Getting started with Buddy is simple. Once you sign up, our team will guide you through onboarding. You’ll select from customizable templates, integrate your POS system (like Dutchie), and set up your product listings. In just a few steps, your dispensary will be ready to take orders online.

What is Buddy?

Buddy is a white-label cannabis e-commerce platform designed to provide dispensaries with a ready-made online store that can be launched in as little as 24 hours. It offers customizable templates, advanced search options, and built-in marketing tools to help dispensary owners manage and grow their online business.

What are Buddy’s key features for e-commerce growth?

Buddy offers a full suite of marketing tools designed to increase engagement, average cart size, and overall sales growth. These include advanced search options, AI-driven product recommendations, automated deal management, real-time reporting, and more.

Does Buddy provide customer support?

Absolutely! Each dispensary gets assigned a dedicated Customer Success Manager (CSM) who will assist with setup, provide ongoing support, and ensure you maximize the potential of Buddy’s features for your business.

How does Buddy’s advanced search improve the customer experience?

Buddy provides dispensaries with up to 10 different advanced search options that customers can use to filter products by category, price, deals, and more. This helps customers find exactly what they’re looking for quickly and easily, improving overall satisfaction and reducing bounce rates.

Does Buddy support mobile and PWA functionality?

Yes, Buddy is designed to be fully mobile-responsive and PWA-ready, allowing customers to shop on the go. With Buddy, your online store will perform flawlessly on all device types, offering a seamless user experience.

Can I track the performance of my store using Buddy?

Yes, Buddy offers robust data analytics and real-time reporting features that allow you to track sales trends, monitor customer behavior, and generate detailed reports. You can also schedule automated reports to be emailed directly to you.

Is Buddy scalable for multi-location dispensaries?

Yes! Buddy is designed to support dispensaries of all sizes, including multi-location operations. It enables dispensary owners to manage multiple stores, integrate with different POS systems, and keep all locations in sync through a centralized dashboard.

How does Buddy’s AI-driven product recommendation feature work?

Buddy’s AI analyzes customer behavior and preferences to suggest relevant products. The system identifies top-selling items, boosts visibility for underperforming products, and delivers personalized recommendations to each customer, increasing conversion rates.

Do I need to hire an agency to manage my Buddy store?

No need for external help! Buddy is designed to be user-friendly, offering customizable templates and intuitive tools that allow you to manage your store independently. From product updates to design tweaks, everything can be managed directly through your backend portal.

What are Buddy’s ready-made templates?

Buddy provides dispensary owners with a selection of pre-designed templates that are optimized for cannabis e-commerce. These templates are customizable to match your brand and can be easily launched without the need for coding skills or a design agency.

What is the benefit of using Buddy over a standard website with Dutchie Menu integration?

Buddy takes your cannabis e-commerce to the next level by converting standard websites with Dutchie Menu (iframe) to a full Dutchie Plus experience, offering advanced customization, built-in marketing tools, mobile responsiveness, and a seamless customer journey. With Buddy, you’ll have more control, scalability, and growth potential.

How does Buddy handle compliance with cannabis regulations?

This question could highlight Buddy’s understanding of the unique regulatory environment for cannabis, showcasing how it ensures compliance with local laws and integrates with compliant POS systems.

How does Buddy help improve customer retention?

Here, you could emphasize the benefits of features like AI-driven recommendations, customized deals, and seamless user experience, which all contribute to repeat business and customer loyalty.

What kind of ongoing updates and improvements can I expect from Buddy?

This could reassure dispensaries that Buddy is constantly evolving, adding new features and improvements to keep them competitive in a growing market.

How does Buddy’s pricing structure work?

Buddy's pricing structure is fair and honest. We don't put what is known in the industry as the "Green Tax".

Can Buddy help me scale my business as it grows?

This would emphasize that Buddy is not just for small dispensaries but can handle businesses of all sizes, including those with multiple locations, large inventories, and high traffic.

Request Your Product Demo

Experience firsthand why Buddy is the go-to platform for dispensaries. Simplify your e-commerce operations and grow your business effortlessly with our innovative tools.

Get a Personalized Demo Explore Buddy’s Full Suite of Solutions

Schedule a 1:1 demo with one of our cannabis e-commerce experts to discover how Buddy can revolutionize your business. Our comprehensive tools simplify operations for dispensaries of all sizes—whether you’re a retailer, cultivator, or brand.

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