Streamline Customer Support with Buddy

With Buddy, you can launch your online dispensary in less than 24 hours, especially if you’re using a qualifying POS system like Dutchie Plus. Our system streamlines the setup process so you can start taking orders immediately.

Yes! Buddy offers a wide range of customization options, including ready-made editable templates, customizable search pages, deal pages, and the ability to adjust colors, fonts, and more to match your brand identity. No coding or agency support is required.

Yes, Buddy requires integration with a qualifying POS system to work seamlessly. One of our key integrations is with Dutchie, which syncs your product listings, orders, and customer data to ensure a smooth online operation.

Getting started with Buddy is simple. Once you sign up, our team will guide you through onboarding. You’ll select from customizable templates, integrate your POS system (like Dutchie), and set up your product listings. In just a few steps, your dispensary will be ready to take orders online.

Buddy is a white-label cannabis e-commerce platform designed to provide dispensaries with a ready-made online store that can be launched in as little as 24 hours. It offers customizable templates, advanced search options, and built-in marketing tools to help dispensary owners manage and grow their online business.

Buddy offers a full suite of marketing tools designed to increase engagement, average cart size, and overall sales growth. These include advanced search options, AI-driven product recommendations, automated deal management, real-time reporting, and more.

Absolutely! Each dispensary gets assigned a dedicated Customer Success Manager (CSM) who will assist with setup, provide ongoing support, and ensure you maximize the potential of Buddy’s features for your business.

Buddy provides dispensaries with up to 10 different advanced search options that customers can use to filter products by category, price, deals, and more. This helps customers find exactly what they’re looking for quickly and easily, improving overall satisfaction and reducing bounce rates.

Yes, Buddy is designed to be fully mobile-responsive and PWA-ready, allowing customers to shop on the go. With Buddy, your online store will perform flawlessly on all device types, offering a seamless user experience.

Yes, Buddy offers robust data analytics and real-time reporting features that allow you to track sales trends, monitor customer behavior, and generate detailed reports. You can also schedule automated reports to be emailed directly to you.

Yes! Buddy is designed to support dispensaries of all sizes, including multi-location operations. It enables dispensary owners to manage multiple stores, integrate with different POS systems, and keep all locations in sync through a centralized dashboard.

Buddy’s AI analyzes customer behavior and preferences to suggest relevant products. The system identifies top-selling items, boosts visibility for underperforming products, and delivers personalized recommendations to each customer, increasing conversion rates.

No need for external help! Buddy is designed to be user-friendly, offering customizable templates and intuitive tools that allow you to manage your store independently. From product updates to design tweaks, everything can be managed directly through your backend portal.

Buddy provides dispensary owners with a selection of pre-designed templates that are optimized for cannabis e-commerce. These templates are customizable to match your brand and can be easily launched without the need for coding skills or a design agency.

Buddy takes your cannabis e-commerce to the next level by converting standard websites with Dutchie Menu (iframe) to a full Dutchie Plus experience, offering advanced customization, built-in marketing tools, mobile responsiveness, and a seamless customer journey. With Buddy, you’ll have more control, scalability, and growth potential.

This question could highlight Buddy’s understanding of the unique regulatory environment for cannabis, showcasing how it ensures compliance with local laws and integrates with compliant POS systems.

Here, you could emphasize the benefits of features like AI-driven recommendations, customized deals, and seamless user experience, which all contribute to repeat business and customer loyalty.

This could reassure dispensaries that Buddy is constantly evolving, adding new features and improvements to keep them competitive in a growing market.

Buddy's pricing structure is fair and honest. We don't put what is known in the industry as the "Green Tax".

This would emphasize that Buddy is not just for small dispensaries but can handle businesses of all sizes, including those with multiple locations, large inventories, and high traffic.