Buddy Chat enables dispensary staff to engage with customers in real-time, just like an in-store budtender.
Deliver personalized service, answer questions, and help customers make informed decisions from the comfort of their homes.
Buddy Chat goes beyond traditional live chat. It transforms your online presence into a fully interactive budtender experience, offering the same personalized service for a fraction of the cost. With built-in automations, Buddy Chat handles routine tasks while your team focuses on delivering excellent customer care.
Engage with multiple customers simultaneously, improving efficiency without sacrificing service quality.
Offer personalized product recommendations and services based on customer inquiries.
Guide customers through the purchase process, helping them find the right products for their needs.
Answer customer questions and provide recommendations instantly, just like in-store.
buddychat is a powerful customer service platform that lets you chat with your customers in real time. Deliver high-quality customer service and boost online sales.
Buddy Chat empowers your team to provide exceptional customer service, no matter where your customers are.
Automatically close chats when the issue is resolved, or reopen them if follow-up is required.
Seamlessly transfer conversations to different team members when specific expertise is needed.
Use tags to categorize and prioritize conversations, ensuring every customer gets the attention they need.
Take your customer service to the next level with customizable features and streamlined interactions. Buddy Chat helps you maintain high-quality service while improving efficiency.
Agent Workspace
A comprehensive interface that allows your team to manage multiple conversations, view customer data, and resolve issues in real-time.
Chat Appearance
Tailor the look of your chat interface to match your brand, making it a seamless extension of your online store.
Get a Personalized Demo Explore Buddy’s Full Suite of Solutions
Schedule a 1:1 demo with one of our cannabis e-commerce experts to discover how Buddy can revolutionize your business. Our comprehensive tools simplify operations for dispensaries of all sizes—whether you’re a retailer, cultivator, or brand.
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